industry retail
Understand shoppers across channels, formats, and markets
GetWhy enables insights teams in retail to run full qualitative studies in 48 hours across formats, markets, and shopper segments, with researcher support end-to-end.

Bring shopper understanding into everyday retail decisions
GetWhy’s AI platform enables continuous qualitative research through AI-moderated interviews, allowing retail teams to hear directly from shoppers as decisions are being shaped. Insight is no longer limited to large research moments. It becomes something teams can access week by week, channel by channel.

Creative Testing
Test messaging, visuals, and value propositions with real consumers.

Brand Perception
Understand how your brand is experienced across products, touchpoints, and markets.

Multi-Market Segmentation
Enrich existing segments with qualitative insight into motivations, expectations, and usage.

Market Foresight
Identify emerging needs, expectations, and cultural shifts shaping how people engage with products, content, and technology.

Consumer Behavior
Understand why consumers adopt, disengage, churn, or switch.

Product Concept Testing
Pressure-test new features, services, or platform ideas early.

Usage and Attitudes
See how people actually use products and platforms

Sales Optimization
Understand how consumers evaluate plans, pricing, and bundles.
This is what to expect when qualitative research becomes a built-in capability
GetWhy’s AI platform functions as an enterprise consumer insights platform, enabling teams to generate insights, integrate them into decisions, and drive better business outcomes.
Speed
80%
faster time to insight
EFFICIENCY
84%
less spend per interview
reach
12x
more capacity to produce
Focus
80%
less project mgmt. per study
Speed
80%
faster time to insight
EFFICIENCY
84%
less spend per interview
reach
12x
more capacity to produce
Focus
80%
less project mgmt. per study
Where AI platform power meets human rigor
GetWhy combines the speed of AI with world-class researchers, embedded deployment support, and seamless integrations, GetWhy unlocks customer understanding at unprecedented scale, depth, and clarity, so teams make better decisions with real human context.
A new way for enterprises to get trusted, decision ready insights
Understand people at scale and make confident decisions faster, with enterprise grade insight delivered through AI and human expertise working together.
GetWhy enables enterprises to run AI moderated interviews globally, guided and validated by experts, turning real conversations into trusted, decision ready insights with video evidence in hours.
GetWhy enables enterprises to run AI moderated interviews globally, guided and validated by experts, turning real conversations into trusted, decision ready insights with video evidence in hours.
Trusted by 100+ global enterprises

eBay turns insights into decisions at speed with AI scale and expert depth
Christine Moeller
AI transformation lead at eBay

How Heineken is making the entire organization truly consumer centric
Tony Costella
Global Commerce AI & Performance Transformation Director at Heineken

Maersk is using GetWhy to unlock deep B2B insights with real customer voices
Mireille Patoine
Strategic Customer Insights Lead at Maersk

Blending human empathy with agentic AI to drive growth
Edwin Taborda
Global Chief Consumer & Market Intelligence Officer


How Arla is using qualitative at scale to unlock a new pace of discovery
Michael Swaisland
Vice President: Consumer Intelligence