What's new

Product releases

New features, major improvements, integrations and more. Everything we ship to help insights teams get closer to their customers.
8 updates

October 2026

LATEST RELEASE · NEW · 22 OCT · INTEGRATIONS
GetWhy MCP for ChatGPT
Ask questions about your GetWhy studies from inside ChatGPT. Turn on the GetWhy plugin in the ChatGPT desktop app to search your studies, reports and quotes.
NEW · 15 OCT · ANALYSIS
Research Agent 2
The Research Agent now reads your reports, searches across studies and watches participant videos before it answers. Every answer shows its citations, quotes and video clips.
NEW · 14 OCT · INTERVIEWS
Adaptive probing
Rolling out now. The AI moderator decides whether a follow-up question is worth asking, so interviews stay shorter and participants keep their energy for the questions that matter most.
IMPROVED · 12 OCT · REPORTING & STORIES
Better Stories
Stories read better, match the tone of your reports and pick stronger showreel clips.
IMPROVED · 12 OCT · PLATFORM
Clearer user management
Four roles (Admin, Collaborator, Viewer, Consumer), each with a plain description, and a searchable user list.
NEW · 6 OCT · INTERVIEWS
Interviews that know your brand
The AI moderator starts each interview knowing your business questions and your brand and product names. Follow-ups target what you need to learn, and quotes and showreels spell your brands correctly.
NEW · 6 OCT · PLATFORM
"Report ready" emails
Whoever created a study gets an email when its study, segment or custom report is ready to view.
NEW · OCTOBER · REPORTING & STORIES
Custom reports
Compare any two or more segments on their own, such as just your Nordic or LatAm markets, by requesting a custom report from the report view.
3 updates

September 2026

IMPROVED · 30 SEP · REPORTING & STORIES
Sharper automated reports
Reports now work back from key findings to recommendations to the executive summary, so the analysis is more useful and better structured.
NEW · 22 SEP · REPORTING & STORIES
Transcript export to CSV
Download full interview transcripts for a study or a single segment as a CSV, in the language the interviews were run in.
NEW · SEPTEMBER · INTEGRATIONS
GetWhy MCP for Claude
Connect your GetWhy research library to Claude. Pull study findings and quotes in alongside your other business data, and draft new study briefs without leaving the chat.
2 updates

August 2026

NEW · 10 AUG · REPORTING & STORIES
New reports experience
Every study comes with a rebuilt report and research library. It answers your business questions directly, adds quant dashboards, and backs every finding with quotes, video and showreels. Reports export to PowerPoint.
NEW · 10 AUG · RECRUITMENT
Face check before every interview
Participants can be asked for a quick face shot before the interview starts. It is one more check that keeps fake participants out of your study.
3 updates

July 2026

NEW · 14 JUL · RECRUITMENT
Scammer Signals and Scammer Match
Five separate checks look at every interview: room, background audio, accent, speech pattern and screen share. Each new face is also matched against confirmed scammers, so fraud is caught before it reaches your analysis.
IMPROVED · 9 JUL · INTERVIEWS
Video and link stimuli in Study Builder
Add images, PDFs, videos or links as stimuli. The Study Builder reviews each one before using it to build your interview guide.
NEW · 2 JUL · INTERVIEWS
Structured questions alongside think-out-loud
Add single-select, multi-select, rating-scale and word-association questions to your interviews. Get a directional read on the numbers and the reasons behind them in one study.
4 updates

June 2026

NEW · 25 JUN · INTEGRATIONS
Market Logic DeepSights integration
GetWhy articles, video clips and quotes now appear inside Market Logic's DeepSights, next to your syndicated and quant data. Available to selected joint clients first.
NEW · 22 JUN · PLATFORM
Study Builder
Turn a rough business question into a study ready for the field in one afternoon. The Study Builder works through objectives, audience, discussion guide and recruitment feasibility with you, and you can hand over to our research team at any point.
NEW · 16 JUN · INTERVIEWS
Watermarked stimuli
Confidential stimuli can carry a watermark that ties each copy to one participant, so you can test unreleased work with more confidence.
IMPROVED · 11 JUN · INTERVIEWS
AI moderation on by default
Every new study runs with AI moderation switched on.
1 update

May 2026

NEW · 21 MAY · ANALYSIS
Research Agent and Stories
Ask your research library anything and get answers grounded in participant video. Share findings as articles, podcasts and showreels people will actually watch.
2 updates

April 2026

NEW · 30 APR · REPORTING & STORIES
Curate your own showreels
Build and edit insight showreels and playlists yourself.
NEW · 9 APR · ANALYSIS
Video analysis in chat
Ask the Research Agent about what participants showed as well as what they said, such as facial expressions, body language and objects held up to the camera.
3 updates

March 2026

IMPROVED · 31 MAR · REPORTING & STORIES
Shorter, sharper showreels
A new quote model picks shorter quotes, so showreels get to the point faster.
NEW · 13 MAR · REPORTING & STORIES
Canvas mode for Stories
Write a Story by prompting the chat, then edit it in place or ask for revisions in one go.
IMPROVED · 13 MAR · REPORTING & STORIES
Richer PowerPoint exports
PowerPoint exports include a showreel for the executive summary and for each business question, verbatim quotes for every insight, and better cross-segment slides.
2 updates

February 2026

NEW · 16 FEB · PLATFORM
The next generation of GetWhy
Stories, the Research Agent and stronger fraud protection, launched together.
IMPROVED · 4 FEB · PLATFORM
Refreshed platform and home page
A new look and a new home page when you log in, with the Research Agent up front.
1 update

January 2026

NEW · 14 JAN · ANALYSIS
Research Agent early access
Chat with your study data. First released to early-access clients.

Get product updates in your inbox

A short note when something new ships. No noise.
Or follow along on LinkedIn